Captain obvious... AX for Retail's installation documentation mentions that the store connect service should run under a dedicated domain account. Remember this when setting up the store-side Retail store connect.
Also other steps to troubleshoot this errors would include:
1. making sure the store connect service is running at the store side
2. make sure HQ-side computer can resolve the name of the store-side SC server name into an IP address.
3. make sure that you've set up corresponding port numbers
4. make sure that these ports/store connect program are not blocked by the firewall
5. verify that you use/or not "use encryption" at both sides (in HQ and in Store's Retail store connect)
6. also make sure that you have set up IPsecure in case you use encryption
Hope that helps.
Also other steps to troubleshoot this errors would include:
1. making sure the store connect service is running at the store side
2. make sure HQ-side computer can resolve the name of the store-side SC server name into an IP address.
3. make sure that you've set up corresponding port numbers
4. make sure that these ports/store connect program are not blocked by the firewall
5. verify that you use/or not "use encryption" at both sides (in HQ and in Store's Retail store connect)
6. also make sure that you have set up IPsecure in case you use encryption
Hope that helps.
No comments:
Post a Comment